Support

Need help, found a bug, or have a question? We’re a small team and read every email ourselves.

Frequently asked questions

Do I need to create an account to use LearnPlay Kids?

No. Every coloring, tracing, and photo-to-outline feature works without signing in. An account is entirely optional and is only useful for restoring a purchase on a second device.

How do I restore a purchase I already made?

Open the Premium hub in the App and tap "Restore Purchases". If you purchased on a different device with the same Apple ID or Google account, your entitlement will be restored automatically. Signing in also lets you restore a purchase across iOS and Android.

Does LearnPlay Kids show ads?

No. LearnPlay Kids has never shown ads and never will. There is no behavioral advertising and no ad SDK in the App.

Is my child's data safe?

Your child never needs to hand over personal information to use the App. Drawings and colorings are stored on the device, not on our servers, and photos used to make coloring pages are processed entirely on-device. See our Privacy Policy for the full details.

What devices does LearnPlay Kids support?

LearnPlay Kids runs on modern iOS and Android phones and tablets. We recommend keeping your device on a recent OS version for the smoothest experience.

How do I delete my account or data?

Open the App, go to Premium hub → Account, and tap "Delete my account" — it deletes instantly, right there. No app installed? See our Account & Data Deletion page for the email-based alternative.

How do I report a bug or suggest a feature?

Email us — we read every message and use your feedback to prioritize what we build next.